IT SUPPORT · SYSTEM ADMINISTRATION

Hello, I'm

Rokibul Hassan.

IT Support Professional focused on reliable technology and smooth operations.

I work across hardware, software, networking and IT infrastructure — helping users solve technical problems and keeping systems running efficiently.

2025 — NowJunior Executive (IT)
Akij VentureCurrent organization
BSc CSEComputer Science Engineering
Portrait of Rokibul Hassan
Open to opportunities
✦
Best Performer 2026Akij Venture Ltd.
✓
Problem solverSupport · Maintain · Improve
IT OPERATIONS / OVERVIEW

SYSTEM HEALTH

  • ⌘
    HardwareMaintenance & diagnostics
    ACTIVE
  • ⌁
    NetworkConnectivity monitoring
    ONLINE
  • ▣
    InfrastructureData center & CCTV
    READY

CORE FOCUS

IT SUPPORTSYSTEM ADMINISTRATION NETWORKINGDATA CENTER OPERATIONS

01 / ABOUT ME

Technology should work for people.

I enjoy making technology dependable, understandable and useful.

I am an IT professional with experience supporting hardware, software and network-related issues. My work includes installing and configuring systems, troubleshooting equipment, monitoring data center and CCTV operations, assisting users and coordinating with vendors.

I aim to contribute to an organization through practical technical skills, responsibility, teamwork and a willingness to keep learning.

Technical SupportTroubleshooting System AdministrationNetworkingIT Operations

02 / EXPERIENCE

My professional journey.

CURRENT ROLE

Junior Executive (IT)

Akij Venture Ltd.

Akij House · Tejgaon–Gulshan Link Road, Dhaka

  • Provide technical support for hardware, software and network-related issues.
  • Install, configure and troubleshoot operating systems, applications and IT equipment.
  • Perform hardware maintenance, troubleshooting and system upgrades.
  • Monitor data center operations and CCTV surveillance systems.
  • Assist users with IT-related problems and maintain technical documentation.
  • Coordinate with vendors for IT equipment and service-related issues.
INTERNSHIP

IT Intern

Akij Venture Ltd.

Akij House · Tejgaon–Gulshan Link Road, Dhaka

  • Assisted in hardware and software troubleshooting.
  • Supported system installation, configuration and maintenance activities.
  • Helped monitor network connectivity and IT infrastructure.
  • Provided user support for day-to-day technical issues.

03 / SKILLS & EXPERTISE

What I bring to the table.

Technical skills

  • IT Support & Troubleshooting
  • System Administration
  • Computer Hardware Installation & Maintenance
  • Software Installation & Configuration
  • Network Configuration & Troubleshooting
  • Data Center Operations, CCTV & BMS Monitoring
  • Vendor Coordination & Technical Documentation

Computer skills

  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Windows OS installation & configuration
  • Internet & email communication · Basic networking

Soft skills

CommunicationProblem-solving TeamworkTime management AdaptabilityQuick learning

Languages

  • Bengali — Fluent
  • English — Professional Working Proficiency (Written & Spoken)
✦

RECOGNITION · JUNE 26, 2026

Best Performer 2026

Awarded by Akij Venture Ltd. in recognition of outstanding performance, dedication and contribution to organizational success.

2026

04 / EDUCATION

Academic background.

B.Sc. in Computer Science & Engineering

Stamford University of Bangladesh · Dhaka

CGPA: 3.06 / 4.00

CSE

Higher Secondary Certificate (HSC)

University Laboratory High School & College · Science

GPA: 3.33 / 5.00

HSC

Secondary School Certificate (SSC)

Motijheel Model High School and College · Science

GPA: 5.00 / 5.00

SSC

05 / GET IN TOUCH

Have an opportunity? Let's talk.

I'm open to professional conversations, IT opportunities and meaningful collaborations.